UK Shoes Store

Shipping & Returns

If you cancel prior to shipment, you need to send to us immediately.

Do not wash or new (except tryout) may be returned within 30 days from the date merchandise was received. Product (s) must be returned in the condition received or merchandise will be returned to sender.

1. A return authorization must be obtained from the customer to obtain a refund. Or the returned package will be returned to you.
2. Please indicate reason for return to get the return authorization and return address back.
3. Pack merchandise securely. Please include the following information with your return: bill-name, address; Ship-to name, address; contract; Reason for return.

Conversion request must be made within 7 days after receiving the order of the goods
Specify the exchange item and the new color or size in your email to the customer.
Items must be accepted in new condition and unworn as a return.
Availability of replacement item is not guaranteed. You get to share an e-mail notification of the completion of the treatment.
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